{"id":160765,"date":"2022-08-05T15:17:46","date_gmt":"2022-08-05T20:17:46","guid":{"rendered":"https:\/\/www.digitalmarketer.com\/?p=160765"},"modified":"2022-08-05T15:18:12","modified_gmt":"2022-08-05T20:18:12","slug":"6-ways-to-dominate-your-market-by-merging-sms-and-email-marketing","status":"publish","type":"post","link":"https:\/\/www.digitalmarketer.com\/blog\/6-ways-to-dominate-your-market-by-merging-sms-and-email-marketing\/","title":{"rendered":"6 Ways to Dominate Your Market by Merging SMS and Email Marketing"},"content":{"rendered":"\n<div class=\"wp-block-image largeScreensOnly\"><figure class=\"aligncenter size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/08\/Template_SMS_EMAIL_HORZ-3-1024x576.jpg\" alt=\"\" class=\"wp-image-161666\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/08\/Template_SMS_EMAIL_HORZ-3-1024x576.jpg 1024w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/08\/Template_SMS_EMAIL_HORZ-3-300x169.jpg 300w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/08\/Template_SMS_EMAIL_HORZ-3-768x432.jpg 768w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/08\/Template_SMS_EMAIL_HORZ-3-1536x864.jpg 1536w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/08\/Template_SMS_EMAIL_HORZ-3.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p>SMS isn\u2019t the first channel that springs to mind when marketing. But it\u2019s actually an incredibly effective channel to use.<\/p>\n\n\n\n<p>SMS has fantastic open rates, a brilliant response rate, and is great for customer engagement. However, it\u2019s limited in terms of the more creative aspects of marketing (design, for example, or <a href=\"https:\/\/www.digitalmarketer.com\/blog\/drive-traffic-sales-short-videos\/\" target=\"_blank\" rel=\"noreferrer noopener\">video<\/a>)<\/p>\n\n\n\n<p>When combined with email marketing, however, these limitations vanish. A blend of SMS and email marketing can result in engaging, successful customer journeys that lead straight to conversion.<\/p>\n\n\n\n<p>Here, we\u2019ll run through the reasons you should incorporate SMS into your email strategy. Then we\u2019ll tell you our six top tips for merging SMS and email to dominate your market.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Advantages of SMS marketing<\/h2>\n\n\n\n<p>SMS marketing has a lot of very important advantages. By combining SMS with your email marketing, you can make the most of the following benefits:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Incredible open rates<\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"582\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/06\/image2-3-1024x582.png\" alt=\"\" class=\"wp-image-160767\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image2-3-1024x582.png 1024w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image2-3-300x170.png 300w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image2-3-768x436.png 768w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image2-3-1536x873.png 1536w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image2-3.png 1549w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p><a href=\"https:\/\/www.gettimely.com\/the-source\/salon-marketing\/6-reasons-to-try-sms-marketing-in-your-business\/\">Image source<\/a><\/p>\n\n\n\n<p>There\u2019s an immediacy to SMS that can\u2019t be ignored. We\u2019re far more likely to drop everything and check a text message than we are to dive into our email inbox. Only a third of email marketing messages get opened, while nearly all texts are opened.&nbsp;<\/p>\n\n\n\n<p>The response rate for SMS is also fantastic. 45% of SMS marketing messages get a reply &#8211; and that figure rises when the recipient knows and trusts the sender.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Mobile-friendly<\/h3>\n\n\n\n<p>This may sound obvious &#8211; but SMS is very mobile-friendly!&nbsp;<\/p>\n\n\n\n<p>In this day and age, it\u2019s vital for marketing to be mobile-friendly. People use their phones for everything, from taking notes to listening to audiobooks and even for creating <a href=\"https:\/\/elements.envato.com\/lp\/create\/royalty-free-music\/\" target=\"_blank\" rel=\"noreferrer noopener\">royalty free podcast music<\/a>.<\/p>\n\n\n\n<p>However, types of mobile devices differ a lot. It\u2019s almost impossible to optimize most types of content for every single sort of phone.&nbsp;<\/p>\n\n\n\n<p>For SMS, it\u2019s different. Every phone &#8211; from the latest smartphone model to the most basic brick &#8211; can receive SMS. This makes SMS very accessible.<\/p>\n\n\n\n<p>It also enables you to reach new audiences. It\u2019s estimated that 3.5 billion people worldwide have internet access. That\u2019s an impressive figure &#8211; but it does still leave some people out. However, 6.6 billion people worldwide have a mobile phone and can receive text messages.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"575\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/06\/image7-1-1024x575.png\" alt=\"\" class=\"wp-image-160768\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image7-1-1024x575.png 1024w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image7-1-300x169.png 300w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image7-1-768x431.png 768w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image7-1.png 1410w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p><a href=\"https:\/\/www.bankmycell.com\/blog\/how-many-phones-are-in-the-world\" target=\"_blank\" rel=\"noreferrer noopener\">Image source<\/a><\/p>\n\n\n\n<p>So, by incorporating SMS into your marketing mix, you can open your messaging up to a far wider audience.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fast delivery<\/h3>\n\n\n\n<p>SMS is at its best when you need to get in touch with the customer quickly and reliably. SMS messages reach customers almost immediately. What\u2019s more, with their excellent open rates, you can be sure that the customer will not just get your message quickly &#8211; they\u2019ll also read it quickly.<\/p>\n\n\n\n<p>This makes SMS great for sending important information, like delivery notices, news of service disruptions, and so on.&nbsp;<\/p>\n\n\n\n<p>Sometimes, getting in touch with the customer quickly is vital for a <a href=\"https:\/\/www.digitalmarketer.com\/blog\/what-is-customer-experience\/\" target=\"_blank\" rel=\"noreferrer noopener\">good customer experience<\/a>. SMS is the way to do this.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Works brilliantly with other types of marketing<\/h3>\n\n\n\n<p>SMS is very versatile. You can use it to reinforce, extend, and enhance any other marketing channel.<\/p>\n\n\n\n<p>Here, we\u2019re going to be talking about how you can merge SMS with your email marketing, and we\u2019ll be looking into things like the right tech you should use, including <a href=\"https:\/\/www.dialpad.com\/blog\/top-sales-enablement-tools\/\" target=\"_blank\" rel=\"noreferrer noopener\">types of sales enablement tools<\/a>. A lot of our tips can be adapted for other channels. So, keep an open mind!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6 ways to blend SMS with your email marketing<\/h2>\n\n\n\n<p>Hopefully, we\u2019ve convinced you that merging SMS with your email marketing is a good idea! Now, let\u2019s get into how you can merge the two channels to best effect.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Play to the strengths of SMS<\/li><\/ol>\n\n\n\n<p>The great thing about merging email and SMS is that each channel can do things that the other can\u2019t. When used together, they make a perfect campaign.&nbsp;<\/p>\n\n\n\n<p>The major strengths of SMS are its delivery speed and its exceptional open rates. As a fast and reliable channel, SMS is great for things like:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Building buzz about events<\/li><li>Notifying about changes to service<\/li><li>Sending delivery messages<\/li><li>Sending passwords or password reset links<\/li><li>Sending discount codes<\/li><li>Getting feedback<\/li><\/ul>\n\n\n\n<div class=\"wp-block-media-text alignwide is-vertically-aligned-center has-pale-ocean-gradient-background has-background\" style=\"grid-template-columns:17% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/02\/cp-icon2-2-2-150x150.png\" alt=\"\" class=\"wp-image-155724 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<div class=\"wp-block-group\" style=\"padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p style=\"font-size:14px;line-height:1.2\"><strong>Related Article<\/strong>s<\/p>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-167389 post type-post status-publish format-standard has-post-thumbnail hentry category-blog category-content-marketing category-ecommerce category-entrepreneur-interviews category-marketing-agencies category-marketing-management category-seo category-social category-social-media category-social-media-marketing tag-bottom-line tag-business-control tag-business-strategy tag-competition tag-customer-relations tag-entrepreneurship tag-goal-setting tag-leadership tag-marketing tag-self-awareness\">\n<h2 style=\"font-size:18px;font-style:normal;font-weight:400;\" class=\"wp-block-post-title\"><a href=\"https:\/\/www.digitalmarketer.com\/blog\/2-ways-to-take-back-the-power-in-your-business-part-2\/\" target=\"_self\" >2 Ways to Take Back the Power in Your Business: Part 2<\/a><\/h2>\n<\/li><li class=\"wp-block-post post-167349 post type-post status-publish format-standard has-post-thumbnail hentry category-blog category-content-marketing category-ecommerce category-entrepreneur-interviews category-marketing-agencies category-marketing-management category-seo category-social category-social-media category-social-media-marketing tag-bottom-line tag-business-control tag-business-strategy tag-competition tag-customer-relations tag-entrepreneurship tag-goal-setting tag-leadership tag-marketing tag-self-awareness\">\n<h2 style=\"font-size:18px;font-style:normal;font-weight:400;\" class=\"wp-block-post-title\"><a href=\"https:\/\/www.digitalmarketer.com\/blog\/2-ways-to-take-back-the-power-in-your-business-part-1\/\" target=\"_self\" >2 Ways to Take Back the Power in Your Business: Part 1<\/a><\/h2>\n<\/li><li class=\"wp-block-post post-165179 post type-post status-publish format-standard has-post-thumbnail hentry category-agencies-consultants category-agency category-blog category-marketing-agencies tag-agency-owner tag-finding-talent tag-hiring-advice tag-hiring-and-onboarding tag-hiring-marketers tag-hiring-process tag-marketing-agency tag-recruiting tag-retaining\">\n<h2 style=\"font-size:18px;font-style:normal;font-weight:400;\" class=\"wp-block-post-title\"><a href=\"https:\/\/www.digitalmarketer.com\/blog\/find-qualified-candidates-for-agency\/\" target=\"_self\" >Unlocking the Secrets to Recruiting and Retaining Top Talent in Your Agency<\/a><\/h2>\n<\/li><\/ul>\n\n<nav class=\"wp-block-query-pagination is-layout-flex wp-block-query-pagination-is-layout-flex\" aria-label=\"Pagination\">\n\n\n<div class=\"wp-block-query-pagination-numbers\"><span aria-current=\"page\" class=\"page-numbers current\">1<\/span>\n<a class=\"page-numbers\" href=\"?query-26-page=2\">2<\/a>\n<a class=\"page-numbers\" href=\"?query-26-page=3\">3<\/a>\n<span class=\"page-numbers dots\">&hellip;<\/span>\n<a class=\"page-numbers\" href=\"?query-26-page=21\">21<\/a><\/div>\n\n<a href=\"\/wp-json\/wp\/v2\/posts\/160765?query-26-page=2\" class=\"wp-block-query-pagination-next\">Next Page<\/a>\n<\/nav><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p>Here, for example, Adidas uses SMS to alert a customer about an impending delivery:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"573\" height=\"1024\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/06\/image3-2-573x1024.png\" alt=\"\" class=\"wp-image-160769\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image3-2-573x1024.png 573w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image3-2-168x300.png 168w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image3-2.png 633w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure><\/div>\n\n\n\n<p><a href=\"https:\/\/txtsync.com\/sms-in-logistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Image source<\/a><\/p>\n\n\n\n<p>And here, an airline uses SMS to alert a customer of a flight delay:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"562\" height=\"334\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/06\/image6-1.png\" alt=\"\" class=\"wp-image-160770\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image6-1.png 562w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image6-1-300x178.png 300w\" sizes=\"(max-width: 562px) 100vw, 562px\" \/><\/figure><\/div>\n\n\n\n<p><a href=\"https:\/\/www.clicksend.com\/en\/solutions\/alerts-and-notifications\/\" target=\"_blank\" rel=\"noreferrer noopener\">Image source<\/a><\/p>\n\n\n\n<p>What SMS is not great for is conveying a lot of information. It\u2019s also pretty basic when it comes to things like design, creative content, and so on. This is where the combined talents of SMS and email marketing come into play.<\/p>\n\n\n\n<p>For example, if you need your customer to absorb a lot of information quickly, you can combine SMS and email in a two-pronged approach.&nbsp;<\/p>\n\n\n\n<p>Take advantage of the immediacy and high open rate of text by sending your customer an SMS asking them to check their email (or maybe even linking them to the relevant information on your website!)<\/p>\n\n\n\n<p>Or, think of your SMS as a <a href=\"https:\/\/www.digitalmarketer.com\/blog\/email-subject-lines-video\/\" target=\"_blank\" rel=\"noreferrer noopener\">subject line<\/a>. Use it to grab attention and draw people into your email. Then put all that creative, long-form goodness into the email, safe in the knowledge that your open rates will be high.<\/p>\n\n\n\n<p>This way, you can keep your customers up to date with the important info and drive up your email engagement rates while you\u2019re at it.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Use each channel to build the other\u2019s lists<\/li><\/ol>\n\n\n\n<p>Lead generation is a huge part of any marketer\u2019s workload. And gaining subscribers through just one channel is a thankless task.&nbsp;<\/p>\n\n\n\n<p>However, when you combine SMS and email in your lead generation efforts, that job becomes a whole lot easier.<\/p>\n\n\n\n<p>Text your SMS list and suggest that they subscribe to your email marketing. Adding an incentive like a discount or a freebie often helps. Given the high open and response rate of SMS, you can build up your email list via SMS very quickly.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"592\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/06\/image5-1024x592.jpg\" alt=\"\" class=\"wp-image-160774\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image5-1024x592.jpg 1024w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image5-300x173.jpg 300w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image5-768x444.jpg 768w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image5.jpg 1402w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p><a href=\"https:\/\/blog.vertexsms.com\/combining-sms-and-email-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Image source<\/a><\/p>\n\n\n\n<p>You can do the same with your email marketing. Send out a campaign encouraging customers to sign up to your SMS list.&nbsp;<\/p>\n\n\n\n<p>You can even promote your SMS list in your regular emails. Put a subscription link at the bottom of each email or in a box-out (whatever works best for your format).<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Centralize your data<\/li><\/ol>\n\n\n\n<p>Every customer touchpoint is a potential source of great data. SMS is no different. By combining SMS and email marketing, you can gather plenty of data to analyze and <a href=\"https:\/\/www.digitalmarketer.com\/blog\/data-and-how-to-optimize-like-a-champ\/\" target=\"_blank\" rel=\"noreferrer noopener\">draw insights from<\/a>.<\/p>\n\n\n\n<p>Whether you\u2019re using an <a href=\"https:\/\/databricks.com\/product\/data-lake-on-azure\" target=\"_blank\" rel=\"noreferrer noopener\">Azure data lakes<\/a> system, a CRM, or a commercial DMP, your data will be at its best and most useful when it\u2019s in one, easily-accessible place.<\/p>\n\n\n\n<p>By centralizing your data, you make it accessible for teams across your organization. It\u2019s easy to find, analyze, and use.&nbsp;<\/p>\n\n\n\n<p>A centralized database, in which data from every channel comes into a single location, helps you to see the bigger picture. You can draw broad insights from many different points on the customer journey rather than isolated insights from single points\/channels.<\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide is-vertically-aligned-center has-pale-ocean-gradient-background has-background\" style=\"grid-template-columns:25% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"988\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/02\/blueprint-header2-1140x1100-1024x988.png\" alt=\"\" class=\"wp-image-153759 size-thumbnail\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/02\/blueprint-header2-1140x1100-1024x988.png 1024w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/02\/blueprint-header2-1140x1100-300x289.png 300w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/02\/blueprint-header2-1140x1100-768x741.png 768w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/02\/blueprint-header2-1140x1100.png 1140w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<div class=\"wp-block-group\" style=\"padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p style=\"font-size:18px\"><strong>Get the Digital Marketing Blueprint<\/strong>&#8230;<\/p>\n\n\n\n<p style=\"font-size:18px;line-height:1.2\">With a Customer Value Journey that strategically builds a relationship with new prospects and converts them into loyal, repeat customers. <a rel=\"noreferrer noopener\" href=\"https:\/\/www.digitalmarketer.com\/lp\/customer-value-journey\/\" target=\"_blank\">Click here<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"556\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/06\/image1-3-1024x556.png\" alt=\"\" class=\"wp-image-160772\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image1-3-1024x556.png 1024w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image1-3-300x163.png 300w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image1-3-768x417.png 768w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image1-3-1536x834.png 1536w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image1-3.png 1991w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p><a href=\"https:\/\/effectivedatabase.com\/why-should-you-have-a-centralized-system\/\" target=\"_blank\" rel=\"noreferrer noopener\">Image source<\/a><\/p>\n\n\n\n<p>A centralized database is also great for streamlining your data. Because everything is in one place, there\u2019s no duplicate data bulking up your system.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Use the right tech<\/li><\/ol>\n\n\n\n<p>We\u2019ve spoken above about centralizing your data. To do this properly, it\u2019s worth shopping around for the platform or system that suits you.&nbsp;<\/p>\n\n\n\n<p>This doesn\u2019t just apply to data, of course. Marketing is going through a tech revolution, and there\u2019s some really exciting stuff out there. The right tech could have a huge impact on your SMS and your email marketing, allowing you to blend them in innovative ways.<\/p>\n\n\n\n<p>For example, marketing AIs can curate and automate blended SMS and email customer journeys, releasing personalized texts and emails at the perfect time to nudge your customer to the next stage.<\/p>\n\n\n\n<p>There are many different types of sales enablement tools that can help you to streamline, manage, and enhance your SMS strategy. From SMS automation to data-management platforms and <a href=\"https:\/\/www.digitalmarketer.com\/blog\/konnektive-crm-how-to-dominate-as-an-advertiser-and-marketer\/\">CRMs <\/a>to centralize your data, there\u2019s plenty out there. Don\u2019t be afraid to shop around for the right martech for you.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Keep it brief<\/li><\/ol>\n\n\n\n<p>We\u2019ve spoken above about the comparative strengths of text and email. Long-form messaging is not a strength of SMS.<\/p>\n\n\n\n<p>People will open your SMS quickly, but if they\u2019re met with a wall of text on that tiny screen, they won\u2019t stick around to read it. So, keep your texts brief. Provide the essential information as clearly and succinctly as possible.<\/p>\n\n\n\n<p>If you\u2019ve got a lot to say, use the SMS as an alert to get the customer\u2019s attention and direct them elsewhere for more details, as Macy\u2019s has done here:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"578\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/06\/image4-1.jpg\" alt=\"\" class=\"wp-image-160773\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image4-1.jpg 1000w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image4-1-300x173.jpg 300w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/06\/image4-1-768x444.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure><\/div>\n\n\n\n<p><a href=\"https:\/\/blog.vertexsms.com\/bulk-sms-marketing-and-text-message-marketing-101\/\" target=\"_blank\" rel=\"noreferrer noopener\">Image source<\/a><\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Be consistent with your messaging<\/li><\/ol>\n\n\n\n<p>Brand consistency is important across the board. If your brand\u2019s voice or values differ from channel to channel, your customer will be confused. In order to build a relationship with your customer, you need to <a href=\"https:\/\/www.digitalmarketer.com\/blog\/humanizing-copywriting\/\" target=\"_blank\" rel=\"noreferrer noopener\">present a consistent persona<\/a> at every point.<\/p>\n\n\n\n<p>This can be tough with SMS. It\u2019s hard to convey your brand\u2019s personality in a few brief words. Having TOV (Tone of Voice) guidelines to hand can help.&nbsp;<\/p>\n\n\n\n<p>TOV guidelines are useful when <a href=\"https:\/\/www.dialpad.com\/blog\/sales-coaching\/\" target=\"_blank\" rel=\"noreferrer noopener\">coaching sales team<\/a>. Moving forward, a TOV document will give salespeople and marketers a quick go-to guide when they\u2019re not sure what wording to use.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Rule your market with a blend of SMS and email<\/h2>\n\n\n\n<p>Few things can grab a customer\u2019s attention like SMS. By combining SMS and email marketing, you can build high-converting customer journeys and dominate your market.<\/p>\n\n\n\n<p>Play to the strengths of each channel, and you\u2019ll quickly find the leads flooding in and your conversion rate rising rapidly.<\/p>\n\n\n\n<a href=\"https:\/\/img1.niftyimages.com\/click\/6y5\/d3xh\/0a7h\">\n  <img decoding=\"async\" src=\"https:\/\/img1.niftyimages.com\/6y5\/d3xh\/0a7h\">\n<\/a>\n","protected":false},"excerpt":{"rendered":"<p>Videos don\u2019t need to be professionally produced to get attention. In just a few minutes you could reach hundreds of new customers with video!<\/p>\n","protected":false},"author":6680,"featured_media":161668,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[34,40,93],"tags":[471,637,632,633],"class_list":["post-160765","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-content-marketing-2","category-content-marketing","tag-small-business-marketing","tag-video-content","tag-video-marketing","tag-video-marketing-strategy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>6 Ways to Dominate Your Market by Merging SMS and Email Marketing - DigitalMarketer<\/title>\n<meta name=\"description\" content=\"Videos don\u2019t need to be professionally produced to get customers through the door. 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